What is the Registry?

Public Notice

The health of Registry clients and staff is our number one priority. We are working with our partners as we assess the changing dynamics of the ongoing COVID-19 pandemic.

Public health officials continue to urge physical distancing to slow the spread of this pandemic.

The Registry’s Call Centre (613-526-2088) remains open to serve the public.

Please note that no face-to-face services will be offered until further notice.



The Social Housing Registry of Ottawa (The Registry) is a non-profit organization that maintains the central waiting list for people applying for rent-geared-to-income (RGI) housing. The Registry keeps the list according to rules set out by the Province of Ontario in the Housing Services Act, 2011.

The Registry includes housing providers and community housing agencies working together to make it easier to apply for subsidized housing in Ottawa.

Who Can Apply?

If you are looking for subsidized housing, The Registry is a good place to start. Our providers have homes for single people, families and seniors.

What is Available?

When you apply for housing through The Registry, you are applying for subsidized housing. This means that:

  • You will pay about 30% of your gross monthly income on rent, and
  • If your income changes, your rent will also change.

Subsidized units are for households with lower incomes. Subsidized housing can be:

  • Apartments
  • Townhouses
  • Rooming houses, and
  • Units for households with special needs, such as wheelchair access